The National Response Centre (NRC) has been providing a 
wide range of emergency, health and safety response services 
to energy businesses across Australia for more than 50 years. 
Originally established by the Gas and Fuel Corporation of 
Victoria in 1972, Origin Energy acquired the NRC in 1999 and 
began offering services to other industries.


Today, the NRC handles thousands of calls ranging from 
emergency and safety monitoring to dispatching of 
service teams. It is the first point of contact for many national
emergency numbers that operate on a 24/7 basis. 
The NRC respond in real time to a variety of scenarios, 
whether it be to energy and water utilities, field technicians or
members of the public that have detected a safety concern or 
an environmental risk.

The NRC operates from a state-of-the-art, highly secure 
facility located in the Melbourne CBD. The multi-disciplinary 
team of more than 50 personnel is tasked to effectively 
manage the wide range of responses required by clients

National Response Centre (NRC)

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