Tia A.

Senior Customer Onboarding Specialist at NationBuilder

Tia A. has a diverse range of work experience starting from 2007. Their most recent position was at NationBuilder, where they worked as a Customer Onboarding Specialist. Prior to that, they worked as a Software Support Technician at the same company. Before joining NationBuilder, Tia A. worked at Bright MLS as a Technical Support Specialist, where they focused on troubleshooting web issues and resolving billing matters. Tia also worked at Tacoma Community College as an Administrative Assistant, where they provided administrative support to adjunct faculty and managed a laptop rental program for students. Another notable role in their work history was at Aberdeen Media dba Liberty Tax Service, where they served as a Lead Tax Preparer. Tia A. obtained IRS certification and prepared accurate tax returns for clients. Tia also assisted resident aliens and Indian tribal members with their tax needs. Additionally, they have experience in roles such as Drug and Background Clerk at True Blue, Inbound Customer Service Representative at Full Circle, Patient Accounts & Inquiry at UW Physicians, and Customer Contact Representative at Novitas Solutions, Inc. Their early career involved working as a Residence Club Associate at Hyatt Residence Club and a Senior Customer Service Representative at Verizon. Overall, Tia A. has a solid background in customer service, technical support, administrative duties, and tax preparation.

Tia A. attended Woodbridge Senior High School, although the dates for this education are not specified. Following high school, Tia A. enrolled at Pittsburgh Job Corps in 2001 and completed a degree in Secretary II-Administrative Assistant, with a field of study focused on Office Support/Management. Later, in 2016, Tia A. attended Tacoma Community College for a year, pursuing a degree in General Studies.

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Timeline

  • Senior Customer Onboarding Specialist

    October 1, 2023 - present

  • Customer Onboarding Specialist

    August, 2022

  • Software Support Technician

    July, 2019