Amy Workley has over 25 years of experience in the financial and insurance industries, currently serving as a Specialist at Nationwide Insurance and as a Senior Analyst at Nationwide Financial since 1995. In the Analyst role, Amy leads testing efforts for projects impacting various areas and products, conducts regression and acceptance testing, and creates detailed test plans while collaborating with project stakeholders. Amy possesses extensive knowledge of Individual Annuity systems and also provides training and technical assistance to junior team members. Previous experience includes roles as a Senior Customer Service Representative, Server & Bartender at Max & Erma's, Administrative Assistant at Merrill Lynch, and Senior Teller at Bank One. Amy holds an Associate of Science in Business Administration and a Bachelor of Science in Marketing from Franklin University.