Lance Cunningham is a Director of Workforce Management at Nationwide, bringing 17 years of experience in workforce management and reporting teams within the mortgage and insurance industries. Previously, Lance held roles such as Workforce Management Manager and Senior Workforce Analyst at Ocwen Loan Servicing and GMAC Mortgage, achieving significant operational efficiencies and enhancing team performance. Education includes a Bachelor of Arts in Management and an MBA from the University of Northern Iowa. Notably, Lance has spearheaded automation initiatives at Nationwide, leading to substantial budget savings and improved operational capacities.
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