Tracy Shell is currently a Senior Windows Infrastructure Engineer at Nationwide Insurance, where they support Marketing Applications and serve as the lead technician for various systems. Previously, Tracy held roles including System Administrator at PNC Mortgage, where they supported key mortgage applications, and Field Support Engineer at EMC, managing IT operations across multiple offices. Tracy began their career in technical support at Lexis Nexis and has since developed extensive experience in system administration and IT project management through various contracts and positions in the technology sector. Tracy studied at Sinclair Community College from 1990 to 2004.
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