Mosfeq H.

Mosfeq H. is a skilled professional with diverse experience in customer service and technical development. Currently serving as a Reservations Agent at Native Places since January 2024, Mosfeq manages over 80 customer queries daily, drives revenue through persuasive communication, and resolves client issues effectively. Prior experience includes an Associate Data Centre Engineering Intern and Technical Campus Ambassador role at London South Bank University, where Mosfeq led a development team to create an engaging virtual campus tour platform, significantly increasing user engagement. Previous roles also include serving as a Reservations Agent at Meliá Hotels International and a Contact Tracer at Sitel Group, demonstrating strong communication capabilities and a commitment to exceeding customer expectations. Mosfeq holds a Bachelor of Science in Computer Science from London South Bank University and A-Levels from Beal High School.