Thomas Smith

Thomas Smith is an experienced general manager in luxury and lifestyle hotels, currently serving as the Senior Operations Manager UK at Native Places since 2025. Thomas has cultivated a strong background in hospitality, having held various positions such as General Manager at Ember Locke & Cove Huntingdon House and Kingsland Locke, where they achieved significant improvements in guest satisfaction and team engagement. Previous roles include Hospitality Operations Manager at Mercedes-Benz and Bar & Tea Room Manager at The Midland Hotel. Thomas began their career as a Chef de Rang at The Moss Nook Restaurant and has developed a keen focus on operational excellence and guest experience throughout their career.