Ken Shields

Ken Shields has a diverse work experience spanning several roles and industries. Most recently, they served as the Director of Customer Experience at NativePath, a whole-body health and wellness company. In this role, they helped people improve their health through ancestral wisdom and modern science.

Prior to this, Ken worked at StayWell (now Krames) for nearly two decades. Ken held the position of Vice President, Customer Experience & Operations, where they were responsible for overseeing customer service, contact center, and publishing operations. Ken also managed the procurement and fulfillment of wellness devices for the Population Health market.

Before their time at StayWell, Ken worked at Prudential Financial for fifteen years. Ken held various roles, including Senior Life Underwriter, Customer Service Manager, and Process Manager.

Overall, Ken Shields has an extensive background in customer experience, operations, and leadership, with a focus on healthcare and wellness industries.

Ken Shields has a Bachelor of Science (B.S.) degree in Business Administration and Management from the Fox School of Business at Temple University.