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Sophia Yochum

Outbound Customer Experience Specialist at NativePath

Sophia Yochum has a diverse work experience spanning multiple industries. Sophia'smost recent role is with NativePath, where they serve as an Outbound Customer Experience Specialist. In this position, they play a crucial role in designing and executing customer outreach campaigns through various channels. Sophia also provides support to customers to optimize retention and brand success.

Prior to this, Sophia worked as an Artist, specializing in traditional fine art and modern graphic design. Sophia also has experience as a Graphic Designer at Big Frog Custom T-Shirts & More, where they helped bring clients' design ideas to life using Adobe Photoshop and Illustrator. In addition to managing social media posts and printer operations, they ensured customer satisfaction and quality assurance.

Sophia has also worked as a Customer Experience Specialist at The Echelon Group LLC, a Sales Associate at Jc Penny, and a VPK Teacher's Assistant at HEAD OF THE CLASS LEARNING CENTER LLC. Sophia has experience as a Patient Advocate at Formerly TLK Group, LLC (now The Results Companies), and as a Reading Tutor with AmeriCorps.

Earlier in their career, Sophia worked as a Food and Beverage Attendant at Legoland Florida. Throughout their career, they have demonstrated expertise in customer service, design, and industry knowledge, making their a valuable asset in various roles.

Sophia Yochum pursued their education in the field of arts. Sophia completed their Bachelor's degree in Fine and Studio Arts from the University of South Florida from 2014 to 2015. Prior to that, from 2010 to 2013, they obtained an Associate of Arts (AA) degree in Studio Art from Polk State College.

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Timeline

  • Outbound Customer Experience Specialist

    February, 2021 - present

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