Natterbox is an expert voice solution that's embedded and managed inside Salesforce. They help Salesforce-first companies to personalize their caller journeys for improved customer experience and boost productivity for their sales and service teams. 

Information Technology

Natterbox

The London office focuses on driving innovative solutions and client success across EMEA through leadership and technical expertise.

London

Natterbox's headquarters in Croydon, United Kingdom

The Chicago office focuses on customer success and professional services, enhancing client relations and support in North America.

Chicago

Neil Hammerton

Chris Martin

Jamie Cooper

Adrian Evans

Shona Harding

Greg Miller

Neil Burgess

This department focuses on managing client relationships and ensuring customer satisfaction through effective account oversight.

Account Management

The Engineering and Technical Solutions team at Natterbox is responsible for the design, implementation, and support of innovative voice solutions that seamlessly integrate with Salesforce. This team collaborates closely with clients to customize and optimize their caller journeys, ensuring enhanced customer experiences and operational efficiency. They leverage their technical expertise to troubleshoot issues, develop new features, and continuously improve platform performance.

Engineering and Technical Solutions

This department provides assistance and solutions to customers regarding products and services.

Customer Support

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

This department focuses on ensuring customer satisfaction and fostering long-term relationships with clients.

Customer Success

The Project Management Team at Natterbox is responsible for overseeing the planning, execution, and delivery of voice solutions integrated within Salesforce. They ensure that projects align with company goals, manage resources effectively, and communicate with stakeholders to enhance caller journey personalization while boosting productivity for sales and service teams. Their expertise enables seamless implementation of projects, ensuring high customer satisfaction and operational efficiency.

Natterbox

Org chart

Teams

Account Management

Engineering and Technical Solutions

Customer Support

Software Development

Customer Success

Project Management Team

Offices

Natterbox

Org chart

Teams

Account Management

Engineering and Technical Solutions

Customer Support

Software Development

Customer Success

Project Management Team

Offices

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