John McClenaghan

John McClenaghan has extensive experience in customer support and management roles. John is currently the Head of Customer Support at Natterbox, where they oversee the support team. Prior to this, they served as a Customer Support Manager at Natterbox as well.

Before joining Natterbox, John worked at Mitie as a Contract Manager, where they managed contracts for the company. John also held the position of Customer Service/Sales Manager at Brymec, where they were responsible for customer service and sales operations.

John's experience includes a role as an Operations Manager at G4S, where they managed daily operations. John also worked at Firstsource as an Assistant Contact Centre Manager, overseeing the contact centre's performance, and as a Team Leader.

At Tech Mahindra, John was a Team Leader and a Customer Service Advisor. John has been consistently involved in customer service and support roles throughout their career.

John McClenaghan received a Bachelor of Science (Hons) degree in Leading on Customer Operations from Ulster University. John pursued this degree from 2018 to 2023.