Mark Anthony Ramirez

Mark Anthony Ramirez has a diverse work experience in customer success and management. Mark Anthony most recently worked as the Director of Customer Success at NatureBox since November 2021. Prior to that, they held the role of Manager of Customer Experience at NatureBox from January 2015 to November 2021.

Before joining NatureBox, Ramirez worked at Awesome OS as the Director of Customer Success from November 2021 until now. Mark Anthony also served as an Account Manager at Awesome OS from January 2015 to November 2021, where they were responsible for leading a triple-blended customer service team.

Ramirez has previous experience at Sutherland Global Services, where they worked as a Tech Support Specialist from November 2010 to April 2012.

Throughout their career, Ramirez has demonstrated strong leadership skills and a hands-on approach to managing teams. Mark Anthony has experience in scheduling, headcount planning, and forecasting to ensure service levels are met. Ramirez also has a passion for mentoring and developing leaders within their teams.

Mark Anthony Ramirez has a Diploma de Español como Lengua Extranjera from Instituto Cervantes de Manila. Mark Anthony also completed their high school education at Assumption College in Davao. Lastly, they obtained a Bachelor of Science degree in Computer Science from STI College. In addition to their formal education, they have also obtained a certification as an Open Water Diver from PADI in January 2016.