Mark Smith is a seasoned professional with extensive experience in the financial services sector, currently serving as the Head of Fraud Transformation at NatWest Group since September 2018, also holding the role of RBS Distribution transformation lead. Prior to this, Mark held positions at Royal Bank of Scotland Business, where notable roles included Business Banking Switch Marketing Programme Manager and Legal & Commercial divestment manager. Earlier experience includes a senior management role at Deloitte focusing on Capital Markets Operations, as well as positions at Deutsche Bank, Credit Suisse, RBS, Accenture, Lloyds Banking Group, and UBS. Mark holds a Bachelor of Science degree in Business Administration and Management from the University of Bath.
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