Michael Ritchie possesses extensive experience in the financial services sector, particularly with NatWest Group as a Change Manager since March 2022 and previously as a Financial Crime Team Manager. Prior experience at RBS from August 2011 to March 2022 included roles as Customer Service Team Manager, Deputy Manager, Team Leader, and Customer Advisor, with a secondment concluding due to departmental downsizing. Earlier career roles involved serving as a Protection Specialist and Telephony Customer Adviser. Michael Ritchie holds a degree from Heriot-Watt University, studied from 2001 to 2004, and attended Linlithgow Academy.
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