Sonali Mathur is currently the Director of Everyday Banking Retail Operations at NatWest Group, where they oversee operational excellence and customer journey transformations. Previously, Sonali held various leadership roles at RBS and ABN AMRO, including Vice President of Retail Banking, where they focused on service delivery and team development. Sonali's career encompasses significant achievements in process improvements and stakeholder relationship management, particularly in onboarding corporate customers. They obtained a Bachelor of Commerce degree from Delhi University.
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