Steve Arrowsmith

Steve Arrowsmith is an IT Project Manager and Service Improvement Specialist currently working at NatWest Group, where they focus on driving continuous service improvements within the Oracle Database platform team. From 2008 to 2014, Steve served as an Oracle Technical Lead at Royal Bank of Scotland Group, leading teams and managing escalations while collaborating with various stakeholders to resolve project issues. Prior to that, Steve worked at RBS as a Service Quality Analyst, supporting senior leadership in managing projects. Their career began at the Royal Bank of Scotland, where they led a team of DBAs from 1997 to 2007, delivering projects across the bank. Education was completed at Stepney Green Boys from 1979 to 1984.