Dylan Smith is a Design and Research Lead at Nava, leading civic technology projects and representing diverse user needs since April 2022. Previously, Dylan served as a Strategic Designer at Boston Consulting Group, focusing on UX research and user-centric strategies from October 2019 to April 2022. Experience also includes roles as a UX Researcher at NUMO + PNC, where Dylan explored blockchain applications for peer-to-peer activities, and as a Service Designer at Sibley Innovation Hub. Early in the career, Dylan was involved in mobile game design as an intern at Brainspin Game, supported legal operations as an Administrative Clerk at Law Offices of Smith & Smith, and gained teaching experience as a Color Theory Teaching Assistant at Campbell Hall Episcopal. Educational qualifications include a Master's degree in Human Computer Interaction from Carnegie Mellon University and a Bachelor of Arts from Vassar College, supplemented by ongoing studies in UX Design at UCLA Extension and the Art Center College of Design.
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