Ben Custance is an experienced professional in the travel management and customer success sectors, currently serving as Director of Solutions Architecture and Director of Travel Management at Navan since July 2018. Previously, Ben held key account management roles at Reed & Mackay and American Express Global Business Travel, where responsibilities included managing significant client relationships and optimizing travel expenditures. Notably, at American Express Global Business Travel, Ben successfully oversaw a substantial budget for Morgan Stanley's EMEA travel operations, implemented cost-reduction strategies, and maintained high service delivery standards. Earlier experience includes a leadership position at Corporate Traveller UK, where Ben managed a sizable travel portfolio and a team dedicated to improving travel efficiencies.
This person is not in the org chart
This person is not in any teams
This person is not in any offices