Bianca Beres

Bianca Beres is a seasoned professional with extensive experience in account management and customer success across various industries. Currently serving as a Mid-Market Account Manager at Navan since October 2025, Bianca previously excelled at Pilot.com as a Senior Customer Success Manager and held leadership roles in sales and customer success, driving significant revenue growth and team productivity. Notably, during tenure at Pilot.com, Bianca achieved a 75% renewal rate for key accounts and fostered a 30% increase in outbound sales team productivity. With a strong background in managing e-commerce and client relationships, Bianca has contributed to organizations such as Brondell Inc., FAREVA, and LaundryLux, showcasing a proven ability to enhance customer satisfaction through strategic advisement and operational efficiency. Bianca's educational foundation includes studies at Suffolk County Community College from 2004 to 2006.