LS

Lauren Stokes

Customer Care Analyst

Lauren Stokes (Mansfield) is an experienced professional in the travel and customer service sectors. Currently serving as Customer Care Lead Agent at Navan since August 2018, Lauren has previously held roles at Navan as Support Team Lead, and worked as an Expert Travel Consultant at Stage and Screen Travel UK, and an Account Manager at Flight Centre Business Travel UK. Earlier positions include Customer Service Executive at Booking.com and Sales & Marketing Manager at The Homestore Online in New Zealand. Lauren commenced a career in retail management as Assistant Store Manager at The Homestore Online and has experience in administration and reception at VCG Colourlink. Lauren holds a National Diploma and Foundation Degree in Art & Design/Photography from Colchester Institute.

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