Luís Almeida is an experienced professional in the travel and customer service sectors, currently serving as the Admin Escalations Lead at Navan since 2022. Previously, Luís held various roles including Técnico de Turismo at Bestravel from 2017 to 2022 and Ground Staff at Lufthansa Ground Services Portugal from 2013 to 2016. Luís has also gained experience as a Call Center Agent at AXA Assistance and has worked in visitor support at Parques de Sintra. Educated in tourism with a degree from ISLA Campus Lisboa, Luís continues to enhance their skills through ongoing training in key travel technology platforms.
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