Markell Dvorak is a skilled technology professional with extensive experience in contact center solutions and management. Currently serving as Manager of Contact Experience Technology at Navan since January 2022, Markell previously held the position of Senior Contact Center Engineer at TripActions from January 2020 to February 2023, contributing to innovative corporate travel solutions. Prior experience includes the role of Contact Center Solutions Design Engineer at Wells Fargo from 1998 to early 2020, where Markell specialized in integrating complex systems. Markell also worked as Lead Technical Specialist at PG&E in 1997-1998, and as Document Imaging Architect at Kraft Foods from 1995 to 1997, demonstrating a strong background in system architecture and process optimization across various sectors.
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