Stuart Richardson

Stuart Richardson is an accomplished professional with extensive experience in customer success and client management across various industries. Currently serving as Senior Manager of Enterprise Customer Success EMEA at Navan since February 2023, Stuart previously held similar positions at TripActions and Egencia, where significant accomplishments included implementing global operating standards and enhancing product management analytics. With a strong foundation in client management during tenure at American Express Global Business Travel, Stuart effectively led teams and managed multimillion-pound client portfolios, driving retention and premium revenue growth. The career path also includes strategic roles at American Express, emphasizing expertise in managing complex accounts and delivering tailored travel solutions.