Beth Kelley is an experienced telecommunications professional with over 30 years in the industry, specializing in call/contact center technology and consulting for the past 20 years. Currently serving as the Associate Director of Telecom Engineering at NAVEX, Beth manages the design and implementation of telecom technology for global operations. Previously, Beth was the Principal at Kelley Training & Consulting, focusing on NORTEL/Avaya Contact Center technology. Beth also held roles as a Call Center Specialist and Sales Technical Support at BellSouth. Beth is pursuing a BBA in Business Administration at Harding University.
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