mullaguri Ganesh

Mullaguri Ganesh currently serves as a GEN AI Quality Analyst at Navi, where they drive process excellence, compliance, and customer experience through AI audits. With previous experience at Teleperformance as a Quality Assurance Specialist, they conducted call audits and collaborated on process improvements, enhancing operational efficiency. Mullaguri also held positions such as Agency Manager at ManipalCigna and Direct Sales Representative at Edelweiss Life Insurance. They possess certifications in Lean Six Sigma and have completed a Bachelor of Business Administration from Sri Venkateswara University, along with ongoing studies in accounting.