James Bata is an experienced professional in customer service and technical operations, currently serving as the Director of Technical Services at Navico since November 2020, where notable achievements include improving customer satisfaction metrics and enhancing self-service platforms. Prior experience includes roles as Director of Customer Care at ORS Nasco, Vice President of Operations at TCIM Services, and various leadership positions at Salesgenie.com, SalesLeadsUSA.info, and APAC Customer Services, where James demonstrated a strong capability in sales excellence and client relationship management. Academic credentials include studies at Morningside University from 1983 to 1985.
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