Aurelien Heiny-Robert is an experienced global IT leader currently serving as the Head of IT for APAC and EMEA at NBCUniversal, where they oversee workplace operations across 24 sites in 15 countries. With over 18 years of international experience in IT service management and operations, Aurelien has excelled in managing distributed teams and leading complex transformation projects. Previously, Aurelien held various managerial positions at companies such as Goodman Masson, Control Risks, and Mott MacDonald, focusing on service excellence and operational efficiency. They possess a Master’s Degree from Paris YNOV Campus and are certified in PRINCE2, ITIL, ISO 27001, and Lean Six Sigma.
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