James Abreu is a Senior Business Analyst at NBCUniversal Media, LLC, where they are responsible for launching and improving the enterprise media asset management solution. They have developed extensive skills in business process mapping and taxonomy standardization, ensuring a unified user experience across NBCUniversal’s Marketing brands. Previously, James served as a Lead Technical Analyst, where they managed technical support escalations and adapted workflows to support remote work amid the COVID-19 pandemic. James began their career as a Desktop Support Analyst at CompuCom while pursuing studies in Criminal Justice at John Jay College.
Location
New York, United States
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