Jim Wagner currently serves as the Head of Product for CNBC Direct to Consumer Subscription Products at NBCUniversal, a position held since September 2022. Prior to this, Jim was Head of Product at Ottopay from January to August 2022. A significant portion of Jim's career was spent at Capital One, where roles included Director of Product for Card MarTech and Messaging Strategy, and Director of Product for In-Store Experience and Technology, focusing on enhancing marketing technology and customer experience in retail environments. Earlier experience includes various leadership positions in the U.S. Army, culminating as a Company Commander, overseeing operational and strategic planning. Jim holds an MBA from Duke University's Fuqua School of Business and a BS in Mechanical Engineering from the United States Military Academy at West Point.
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