Scott Smith is an accomplished professional with extensive experience in technology and coaching. Currently serving as Manager of TechLine at NBCUniversal Media, LLC since November 2020, Scott previously held the position of Head Volleyball Coach at 303 Volleyball Academy, where coaching a competitive travel team highlighted a commitment to the local volleyball community. From April 2007 to January 2020, Scott excelled at OppenheimerFunds, progressing from Service Associate to Manager of the Corporate Help Desk, leading a team that effectively managed over 3000 contacts monthly and achieving a 20% increase in First Contact Resolution. Scott holds a degree in Human Services, Sociology, Social Sciences, and Psychology from Graceland University.
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