NBN Co was established in 2009 to design, build and operate Australia’s wholesale broadband access network. Underpinned by a purpose to connect Australia and bridge the digital divide, nbn’s key objective is to ensure all Australians have access to fast broadband as soon as possible, at affordable prices, and at least cost.

Telecommunications

NBN's headquarters in Melbourne, Australia

Ellie Sweeney

Sally Kincaid

Anna Perrin

Simon Atkinson

John Parkin

Jane van Beelen

Rob Sewell

Darren Kane

Gavin Williams

Daniel Babczynski Gaicd

Steve O'Neill

Karen Halbert

Kevin Russell

Pam Bains

Nerida Caesar

Mike Mrdak

Jules Scarlett

Shirley In't Veld

The Engineering and Technical Operations team at NBN is responsible for designing, implementing, and maintaining the complex technologies and infrastructures that enable Australia’s wholesale broadband network. This team ensures the seamless delivery of services by managing technical operations, enhancing system security, optimizing network performance, and developing innovative solutions that meet the evolving demands of high-speed internet access for all Australians. Their multidisciplinary expertise covers areas such as software engineering, network architecture, and database management, playing a crucial role in achieving NBN’s mission of bridging the digital divide.

Engineering and Technical Operations

The Business Analysis and Strategy team at NBN is responsible for evaluating and enhancing business processes, driving strategic initiatives, and ensuring the successful implementation of projects that support the company’s objective of providing fast and affordable broadband access to all Australians. This team leverages data analysis and strategic insights to optimize operations, improve customer performance, and align business capabilities with NBN's overarching mission.

Business Analysis and Strategy

The Product and Project Management team at NBN is responsible for overseeing the development and delivery of broadband products and services, ensuring they meet customer needs while aligning with strategic goals. This team manages project lifecycles from planning to execution, coordinates cross-functional efforts, and drives initiatives that enhance product performance and customer experience, ultimately contributing to NBN’s mission of providing accessible high-speed internet to all Australians.

Product and Project Management

The Leadership Team at NBN Co is responsible for setting the strategic direction of the company, ensuring the effective operation and development of Australia’s wholesale broadband access network. Comprised of key executives across various functions, this team collaborates to oversee financial performance, corporate affairs, regulatory compliance, and customer experience, while also driving innovation and transformation initiatives to enhance connectivity and affordability for all Australians.

Leadership Team

The Customer Experience and Engagement team at NBN is dedicated to enhancing the overall experience of customers by developing and implementing user-centered design strategies and effective communication channels. This team collaborates closely with various stakeholders to ensure that customer feedback shapes product offerings and service delivery, ultimately aiming to foster strong relationships and ensure that all Australians can access reliable, high-quality broadband services.

NBN

Org chart

Board & advisors

Teams

Engineering and Technical Operations

Business Analysis and Strategy

Product and Project Management

Leadership Team

Customer Experience and Engagement

Offices

NBN

Org chart

Board & advisors

Teams

Engineering and Technical Operations

Business Analysis and Strategy

Product and Project Management

Leadership Team

Customer Experience and Engagement

Offices

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