Ben Heap is a seasoned technology professional with extensive experience in product development and quality assurance. Currently serving as the Head of Product & Engineering at NC Squared since June 2017, Ben oversees the Engineering & Product team and is part of the Leadership team. As a Trustee Director at NC Squared Trustee Ltd since July 2022, Ben contributes to the governance of the organization for the benefit of employee owners. Prior roles include Principal QA Engineer and QA Team Lead at Smart Communications, where Ben played a key role in enhancing customer engagement solutions. Ben's career began at Thomson Reuters as a Lead Quality Engineer specializing in automated testing, following early experiences in quality assurance and grounds maintenance. Ben holds a BSc in Computer Science with First Class Honours from Loughborough University.
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