Matthew Bateman is a Principal Strategy & Innovation Consultant at NCC Group since December 2025, previously serving as Head of Customer Centricity and Head of Customer Experience at Oxa from August 2022 to November 2025. In these roles, Matthew prioritized customer needs and advanced a customer-first culture. Prior to Oxa, Matthew held various positions at wejo from March 2017 to June 2022, including Head of Strategy & Innovation and Senior Manager - Product Marketing, contributing to the development of the company’s strategic vision and product portfolio. Earlier experiences include roles at Moneypenny, MoneySupermarket Group, and Data Pacific Limited, encompassing product management, customer experience design, and web development. Matthew holds a BSc (Honours) in Computing from Loughborough University.
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