Michael Glover is a seasoned IT professional with extensive experience in technical support and service desk operations. Currently serving as a Senior Service Desk Engineer at NCC Group since August 2015, Glover previously held the position of Senior ICT Desktop Support Technician for the UK Government from April 2001 to August 2010, providing comprehensive support for approximately 300 users at the Highways Agency in Manchester while adhering to ITIL standards. Glover also worked as an ICT Desktop Support at Dataplex Systems Limited from 2001 to 2008, focusing on hardware support and upgrades throughout the career. Glover's educational background includes attendance at Moorside High School.
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