Rafael Rivera

Rafael Rivera is a seasoned professional with extensive experience in customer service and sales. Currently serving as a Bilingual Customer Service Representative at NCCER since August 2022, Rafael also works as a Sales Specialist at Fastcomcorp and as a Payment Processor in the account receivable department at TruBridge. Additionally, Rafael is the Founder of Tempus Lex Inc., a startup focused on providing financial services and technology solutions. Previous roles include a Customer Service Representative at ResultsCX, where performance metrics consistently exceeded client expectations, and GTL, recognized for bilingual capabilities and conflict resolution skills. Rafael began a career in retail as a Sales Specialist at Books A Million and holds a degree from the University of South Alabama.