Craig Walker is a seasoned IT professional currently serving as Principal Project Manager at nCino, Inc. since January 2020. Prior to this, Craig held the position of Senior Manager - Support Engineering EMEA at GSM London, where responsibilities included overseeing a team of eight and ensuring a high-quality IT service for students and staff. Craig's experience spans various roles in prominent organizations, including Service Desk Manager at Queen Mary University of London, where management of a 15-member team focused on delivering efficient IT services, and Superintendent of Service Desk & Business Support at Rio Tinto, emphasizing customer engagement and project management. Earlier career stages included positions at SunWater and BNY Mellon, solidifying a robust foundation in IT support and service delivery. Craig holds 7 GCSEs and a GNVQ in Business Studies.
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