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Robin Purviance

Technical Support Engineer at NComputing

Robin Purviance has extensive experience in technical support and engineering roles. They started their career as a Support Engineer at Washington Mutual in 2002, where they were responsible for the design, development, installation, and operational support of a Workflow Management system. They also worked as a Software Development Consultant at Select Computing, where they designed, developed, tested, trained, and implemented various web-enabled internet applications.

In 2005, they joined Surgient as a Virtualization Contractor and later as a Consultant. Their responsibilities included project planning, installation, virtualization, conversion, and deployment of Microsoft and Linux operating system images within the Surgient Virtual Training, Virtual Demo, and Virtual QA image management system. They were also responsible for customer virtual image upgrade and conversion projects.

Robin then moved to Virtual Bridges in 2010, where they worked as a Support Engineer and directly assisted customers with the installation, troubleshooting, and resolution of their Desktop Virtualization software. They also worked with developers to pinpoint and resolve software errors.

In 2015, they joined Nimboxx as a Technical Support Engineer and were responsible for working with customers and partners to resolve issues with the VERDE software. They also created and maintained supported versions of the Linux-centric VERDE software for issue reproduction.

In 2016, they worked as a Support Engineer at ReachForce, providing support to customers. They then joined NComputing as a Technical Support Engineer, assisting customers with the installation, troubleshooting, and resolution of their VERDE Desktop Virtualization software.

Overall, Robin Purviance has extensive experience in technical support, engineering, and virtualization roles, with a focus on desktop virtualization software.

From 1978 to 1980, Robin Purviance attended the University of La Verne, where they obtained an Associates degree in Fine Arts. In March 2005, they also obtained a certification in MCAD from Microsoft.

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Timeline

  • Technical Support Engineer

    November 1, 2016 - present