Marcus Lima

Marcus Lima is a skilled professional with extensive experience in customer experience, business intelligence, and sales management. Currently serving as Customer Experience & Business Intelligence Manager and National Business Development Specialist at ND Graphics since August 2019, Marcus has successfully penetrated targeted accounts and significantly increased sales. Previous roles include Sales Floor Leader at UNIQLO Canada, where responsibilities encompassed inventory management and customer service, and Senior Sales Operations Analyst at Whirlpool Latin America, focusing on data analysis and process improvement. Further experience includes senior sales positions at Itaú Unibanco and Certec Technology, along with a solid educational background in International Business and Strategic Management from Centennial College and a degree in Business Administration from Universidade Paulista.