Michael Hays is a Senior Customer Success Manager of Strategic Partnerships at Nearmap, where they focus on delivering exceptional service and nurturing strategic partnerships. They hold a Certified Customer Success Manager (CCSM) certification and have developed expertise in management, project management, and strategic planning throughout their career. Previous roles include a Customer Success Manager and other professional positions at Nearmap, as well as experience as a Business Development Specialist at BROWZ and a Call Center Supervisor at Xerox. Michael’s earlier work as a Peer Counselor at Valley Behavioral Health provided a solid foundation in customer interaction and needs assessment.
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