Heather Amend, BSBM, SHRM-CP, currently serves as the Enrollment Concierge & Administrative Support Manager at National Employee Benefits Administrators, Inc., where responsibilities include leading health plan enrollment activities and managing member services for Union Employees. Previously, Heather held several significant roles, including Director of Human Resources & Talent Acquisition at Platinum Fundraising, where the entire HR department was built, and Senior Human Resources Manager at Entertainment Benefits Group, focusing on employee relations and talent management. Heather also has experience in personal training and health education through Better Me.fitlife, along with a solid foundation in financial aid and enrollment counseling from roles at Kaplan College and University of Phoenix. Educational achievements include a Bachelor’s degree in Business Management from the University of Phoenix and certification as a Personal Fitness Trainer from NESTA.
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