Michael Bates is an experienced Windows and VMware engineer with a passion for environment optimization. They began their career as a Technical Support Specialist at Mansfield Bank, where they implemented helpdesk software and improved troubleshooting procedures. Michael served as an IT Systems Administrator at UniBank for Savings from 2015 to 2021 and was a PC Support Technician at Dovetail Health from 2013 to 2015, enhancing team efficiency and security operations. They hold a Bachelor of Science in Business Administration with a focus on Computer Information Systems from Bryant University, earned in 2005. Currently, Michael is an AVP, Systems Engineer III at Needham Bank.
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