Mark Bailey

Director of Call Center Sales at Neighbor

Mark Bailey has a strong background in sales and sales operations. Mark currently holds the position of Director of Call Center Sales at Neighbor since May 2023.

Prior to their current role, Mark worked at Progrexion for over 13 years, starting in 2008. During their tenure at Progrexion, they held various sales and sales operations positions, including Director of Sales Analytics, Regional Director of Sales Operations, Site Sales Operations Director, Sales Operations Manager, Sales Coach, and Sales Agent.

Throughout their career, Mark has achieved significant results, including attaining high levels of quality assurance, meeting daily sales goals, improving sales agent conversion rates, reducing cancel rates, implementing reporting system automations, and successfully reducing sales agent attrition.

Mark Bailey earned a Bachelor of Science (BS) degree in Exercise Physiology from the University of Utah, where they studied from 2005 to 2008. Prior to that, they obtained an Associate of Science (AS) degree in Science from Utah State University Eastern, where they attended from 2004 to 2005. Additionally, Mark has obtained several certifications, including "How to Be More Strategic in Six Steps" from LinkedIn in May 2023, "Introduction to CRM with HubSpot" from Coursera in May 2023, "What is Data Science?" from Coursera in April 2023, "Essential Design Principles for Tableau" from Coursera in August 2022, "Creating Dashboards and Storytelling with Tableau" from Coursera in May 2022, "Fundamentals of Visualization with Tableau" from Coursera in May 2022, and "Visual Analytics with Tableau" from Coursera in April 2020.

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