Greg Counts

Greg Counts has extensive experience in IT management, spanning over two decades at Nelnet, where positions have included IT Director for both Front Office Services and Service Management, as well as IT Manager roles focusing on Incident, Problem, and Change Management. With a foundation in ITIL processes, Greg has led teams responsible for incident management and problem prevention, designed infrastructure solutions, and managed significant projects including data center optimization and network/server integration. Prior work includes roles as a Network Engineer at 5280 Solutions and Unipac, with a Bachelor of Science in Computer Information and Management Systems from Metropolitan State University of Denver.