Jaron Bailey

Jaron Bailey is an experienced Workday Engineer at Nelnet since July 2020, with prior roles in workforce management and telecommunications. Between December 2018 and July 2020, Jaron served as the Workforce Management Lead at Spreetail, where responsibilities included creating a WFM team, implementing software systems, and developing metrics for work efficiency. Earlier, from November 2011 to November 2018, Jaron held various positions at Nelnet, including Workforce Dialer and Telecommunications Analyst, where analysis of call center data led to improved operational efficiencies, and Scheduling Analyst, responsible for managing schedules for over 1,000 agents. Jaron holds a Bachelor's degree in Computer Science from Colorado Technical University, expected to be completed in November 2025, along with various educational qualifications from the University of Nebraska-Lincoln and Southeast Community College.