Khai Tran is an experienced IT professional currently serving as an IT Analyst - Desktop at Nelnet since July 2021. Previously, Khai held the position of Cyber Security Analyst - SOC1 at Ascend Technologies from April 2021 to June 2022 and worked as an IT Infrastructure Support Specialist at Arbor Day Foundation from February 2015 to April 2021, focusing on workstation and laptop installations and user account management. An extensive tenure at Dell Services as an IT Technical Analyst spanned from July 2001 to February 2015, where Khai specialized in troubleshooting and supporting various operating systems and peripherals. Khai holds a Bachelor of Science in Cybersecurity and Information Assurance from Western Governors University, complemented by a Certificate in Cisco Certified Network Associate from Southeast Community College and an Associate of Science in Information Technology from Lincoln School of Commerce.
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