Tracie Sizer is an experienced professional in operations management with a career spanning over 18 years. Currently serving as Functional Manager at Nelnet since March 2017, Tracie effectively leads teams that enhance operational efficiency and customer experience. Previous roles at Verizon Wireless include Senior Manager of Operations, where responsibilities included overseeing a team of Operations Consultants, and Operations Consultant, where Tracie significantly improved customer experience metrics. Tracie also held various supervisory positions at Verizon Wireless and Nationwide Insurance, focusing on employee coaching, training strategies, and service quality. Educational qualifications include a Master of Arts in Management from Doane University and a Bachelor of Arts in Communication and Media Studies from the University of Nebraska-Lincoln.
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