Sean Burns

Sean Burns has a strong background in IT consulting and support. Sean began their career as an IT Support Technician at Single Digits, Inc. in 2010. From there, they worked at Project Leadership Associates as an IT Consultant from 2011 to 2014. In this role, they provided support for clients and handled regular maintenance and troubleshooting tasks. Sean then joined FlexManage, formerly known as Project Leadership Associates, as a Senior Consultant and Team Lead from 2014 to 2015. During this time, they installed and configured Windows operating systems and performed upgrades and troubleshooting. Sean also served as a Senior Consultant and Service Desk Manager at FlexManage from 2015 to 2017, overseeing support requests and acting as an escalation point for complex issues. Currently, Sean is employed at New England Network Solutions as a Field Engineer/Projects/IT Consultant, where they provide support for clients, manages projects, and resolves service tickets. Sean also contributes to improving company processes and supports colleagues to ensure overall success.

Sean Burns has a diverse educational background in the field of computer and information sciences and support services. In 2017 to 2018, they attended the Network Technology Academy Institute, focusing on computer and information sciences and support services. Prior to that, in 2010, they completed a Certified Network Systems Specialist program at Millennium Training Institute. Additionally, Sean holds a Certificate in the MCSE NT/2000 Program from Boston University CEC, which they obtained between 1999 and 2001.

In terms of certifications, Sean has obtained various credentials. In March 2018, they earned the Exam 741: Networking with Windows Server 2016 certification from Microsoft. In 2010, they obtained the CompTIA Network+ and CompTIA A+ certifications. Sean also holds the MCPS: Microsoft Certified Professional certification, which they acquired in May 2010.

Furthermore, Sean has listed several other certifications, including Exam 410: Installing and Configuring Windows Server 2012, Exam 740: Installation, Storage and Compute with Windows Server 2016, MCTS: Windows Server 2008 Active Directory, Configuration, MCTS: Windows Server 2008 Network Infrastructure, Configuration, MS: Windows 7, Configuring, and MS: Windows 7, Enterprise Desktop Administrator. However, specific information regarding the institutions and dates of obtaining these certifications is not provided.