Erika D. currently serves as a Salesforce Business Analyst at Neogen Corporation, where responsibilities include the setup and implementation of the Salesforce CRM platform, as well as maintaining and enhancing it while acting as a liaison between customers and technical teams. Previously, Erika worked as a Licensed Aesthetician at Hand & Stone Massage and Facial Spa, providing tailored skincare experiences and education to clients. Erika's earlier experience includes roles as a Certified Nursing Assistant and Certified Mental Health Technician at the U.S. Department of Veterans Affairs and National HealthCare Corporation, along with training as an Aesthetics Student at Franklin Hair Academy. Erika holds a Bachelor of Science in Information Technology Management from Western Governors University and continues education through Trailhead by Salesforce.
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