NeoGenomics
Andy N. is an experienced IT professional currently serving as a Lab Lead Service Desk Specialist at NeoGenomics Laboratories since September 2019, following an internal promotion from Service Desk Specialist. Responsibilities include managing the Kace ticket system, troubleshooting technical issues, onboarding new hires, and maintaining workstation setups. Prior experience includes roles as a Report Writer at Care Dimensions, where Andy managed medical records, billings, and provided IT support, and as a Desktop Support Intern at City of Hope, focusing on resolving user issues and maintaining equipment. Andy holds a Master of Science and a Bachelor of Science in Computer Science from California State University, Fullerton, earned between 2014 and 2023.
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NeoGenomics
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NeoGenomics Laboratories is a leading cancer diagnostic reference laboratory that has provided high-quality cancer testing and partnership programs to pathologists and oncologists for over 10 years.