Marko Zecevic is the Head of Customer & Digital Experience at NEOM, specializing in air mobility since 2024. With two decades of experience in the experience industry, Marko has demonstrated expertise in developing strategic roadmaps that enhance customer experiences and implementing quality initiatives. Previously, Marko held various positions, including Manager Product Development at Qatar Airways and Cabin Manager at Emirates, where they were responsible for ensuring safety and high service standards. Marko’s notable achievements include delivering large-scale projects such as the FIFA World Cup Qatar 2022 within budget and on time.
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